Terms of Service
Article 1 (Scope)
These Terms of Service define the conditions under which K&R LLC (the “Company”) provides the GOATS sneaker gacha service (the “Service”). Registered users (“Users”) agree to these Terms when using the Service.
Article 2 (Registration)
1. Registration for the Service is completed when an applicant submits a registration request using the method specified by the Company and the Company approves the request.
2. The Company may decline a registration request if it determines that an applicant falls under any of the following circumstances, and the Company has no obligation to disclose the reason.
- False information was submitted when applying for registration.
- The applicant has previously violated these Terms.
- The applicant is a minor, adult ward, person under curatorship, or person under assistance, and has not obtained the consent of their legal representative, guardian, curator, or assistant.
- Any other case in which the Company deems the registration inappropriate.
Article 3 (About the Gacha Service)
- The Service is an online gacha through which Users can spend points to obtain sneakers.
- Gacha results are determined by probability and do not guarantee that a particular product will be won.
- Shipment rates for prizes follow the probability table listed on each product detail page.
- Items won through gacha are delivered as physical sneakers.
- Requests to change size, return, or exchange sneakers won through the Service are not accepted.
- Shipping requests for prizes must be submitted within six (6) months from the date the prize is obtained. After this period the Company may refuse shipping and the prize may be forfeited.
Article 4 (Purchase and Use of Points)
- Users may purchase points for a fee using the method specified by the Company.
- Purchased points expire one year after the purchase date.
- Points may not be converted into cash or transferred to other Users.
- Points are non-refundable unless the Company specifically approves otherwise.
- Submitting a shipping request requires a handling fee of 500 points, which is deducted when the request is submitted.
Article 5 (Prohibited Conduct)
Users must not engage in the following acts when using the Service.
- Acts that violate laws or public order and morals.
- Acts related to criminal activity.
- Infringing copyrights, trademarks, or other intellectual property contained in the Service.
- Destroying or interfering with servers or networks belonging to the Company, other Users, or third parties.
- Using information obtained through the Service for commercial purposes.
- Attempting to manipulate gacha results through unfair means.
- Creating multiple accounts and using them inappropriately.
- Purchasing large quantities of sneakers for resale purposes.
- Any other acts the Company deems inappropriate.
Article 6 (Suspension of the Service)
1. The Company may suspend or interrupt all or part of the Service without prior notice to Users if it determines that any of the following circumstances apply.
- Maintenance or updates of the system required for the Service.
- Provision of the Service becomes difficult due to earthquakes, lightning, fire, power outages, natural disasters, or other force majeure events.
- Accidents involving computers or communication lines.
- Any other case in which the Company determines that providing the Service is difficult.
2. The Company is not liable for any disadvantage or damage suffered by Users or third parties due to suspension or interruption of the Service.
Article 7 (Copyrights)
Users may only post or upload text, images, video, and other content to the Service if they own the necessary intellectual property rights or have obtained permission from the rights holders.
Article 8 (Usage Restrictions and Deregistration)
1. If a User falls under any of the following categories, the Company may, without prior notice, delete posted data, restrict use of all or part of the Service, or cancel the User’s registration.
- The User violates any provision of these Terms.
- False information is discovered in the registration details.
- The User fails to fulfill payment obligations.
- The User does not respond to communications from the Company within a reasonable period.
- The User has not used the Service for a certain period.
- Any other case in which the Company deems continued use of the Service inappropriate.
2. The Company bears no responsibility for damages incurred by Users as a result of actions taken under this Article.
Article 9 (Disclaimer)
1. The Company makes no express or implied warranty that the Service is free from factual or legal defects, including but not limited to defects regarding safety, reliability, accuracy, completeness, effectiveness, fitness for a particular purpose, or security, nor the absence of errors, bugs, or infringements of rights.
2. The Company bears no liability for damages incurred by Users in connection with the Service, except where the damage results from the Company’s intentional misconduct or gross negligence. However, this disclaimer does not apply if the agreement between the Company and the User regarding the Service constitutes a consumer contract under the Consumer Contract Act.
3. Even in the case referred to in the preceding paragraph, the Company is not liable for damages arising from special circumstances (including cases where the occurrence of damage was foreseen or foreseeable by the Company or the User). Furthermore, compensation for damages caused to Users due to the Company’s negligence (excluding gross negligence) is limited to the amount of fees received from the User during the month in which the damage occurred.
Article 10 (Changes to the Service)
The Company may change, add, or discontinue the contents of the Service after giving prior notice to Users, and Users agree to such changes.
Article 11 (Changes to the Terms)
1. The Company may change these Terms without obtaining individual consent from Users in the following cases.
- When the change benefits Users in general.
- When the change does not contradict the purpose of the Service contract, and is reasonable in light of the necessity of the change, the content after the change, and other circumstances.
2. When changing these Terms under the preceding paragraph, the Company will notify Users in advance of the change, the revised Terms, and the effective date.
Article 12 (Handling of Personal Information)
The Company handles personal information obtained through the Service appropriately in accordance with its Privacy Policy.
Article 13 (Notices and Communication)
Notifications and communication between Users and the Company shall be conducted using the method specified by the Company. Unless the User submits a change request using the method designated by the Company, the Company may deem the registered contact information to be valid and consider notices sent to that address to have reached the User when dispatched.
Article 14 (Assignment of Rights and Obligations)
Users may not transfer or offer as security their contractual position or the rights or obligations under these Terms without prior written consent from the Company.
Article 15 (Governing Law and Jurisdiction)
- Japanese law is the governing law for the interpretation of these Terms.
- If a dispute arises in connection with the Service, the court with jurisdiction over the location of the Company’s head office has exclusive agreed jurisdiction.
Effective: September 18, 2025
Last updated: September 18, 2025
